Privacy Policy
Welcome to the products and services of SUB NEXS CONTINENTAL SDN BHD. We understand the importance of user privacy and are committed to protecting your personal information.
1. Introduction
Welcome to the products and services of SUB NEXS CONTINENTAL SDN BHD. We understand the importance of user privacy and are committed to protecting your personal information.
2. Information Collection
2.1 Types of Information Collected
We may collect the following types of personal information:
- **Basic Information**: Including name, gender, date of birth, contact details (phone number, email address, etc.).
- **Usage Information**: Including data generated when you use our products and services, such as browsing history, purchase history, search records, etc.
- **Device Information**: Including device model, operating system version, IP address, unique device identifier, etc.
- **Other Information**: Information collected through surveys, user feedback, and other means.
2.2 Purpose of Collecting Information
The main purposes for collecting information are:
- To provide and optimize our products and services.
- To ensure user account security.
- For marketing and promotional activities.
- To comply with legal and regulatory requirements.
3. Use of Information
We will only use your personal information in the following circumstances:
- To provide you with services or products.
- To communicate with you, such as sending notifications, updates, or responding to your inquiries.
- To conduct data analysis and research to improve our services.
- To comply with legal obligations or enforce our terms and conditions.
4. Information Sharing
4.1 Sharing Recipients
We will not sell or rent your personal information to third parties, but we may share your information in the following circumstances:
- **Service Providers**: We may share information with third parties who provide services for us (such as payment processors, data analytics companies), but these third parties can only use the information to provide services for us.
- **Affiliated Companies**: We may share information with our affiliated companies if necessary to provide better services.
- **Legal Requirements**: We may share information with law enforcement agencies or other relevant parties if required by law or to protect user safety.
4.2 Sharing Methods
We ensure that all information sharing activities comply with laws and regulations, and we require third parties to take appropriate security measures to protect your information through contracts and other means.
5. Data Storage and Security
5.1 Storage Period
We will store your personal information for the shortest period necessary for our business operations and will securely delete or anonymize it when it is no longer needed.
5.2 Security Measures
We take various security measures to protect your personal information, including but not limited to:
- Using encryption technology to transmit and store sensitive information.
- Restricting employee access permissions.
- Conducting regular security audits and vulnerability scans.
6. User Rights
6.1 Access and Correction of Information
You have the right to access the personal information we hold about you and to request corrections or updates to inaccurate information.
6.2 Deletion of Information
In certain circumstances, you have the right to request that we delete your personal information, such as when you no longer use our services.
6.3 Withdrawal of Consent
If you have previously consented to our collection or use of your information, you can withdraw your consent at any time.
7. Children's Privacy
We will not intentionally collect personal information from children under the age of 14. If you believe we may have collected children's information, please contact us promptly, and we will take measures to delete the relevant information.
8. International Data Transfer
If your personal information needs to be transferred across borders, we will ensure that it complies with relevant laws and regulations and take appropriate security measures.
9. Updates to the Privacy Policy
We may update this privacy policy based on business development or changes in laws and regulations. The updated privacy policy will be notified to you through our website or application.
10. Contact Us
If you have any questions about this privacy policy or need to exercise your rights, please contact us through the following means:
- Email: myibsgo@gmail.com
- Phone: +60 1133 211 456
- Mailing Address: A-1-27, Residensi Bandar Razak, 1, Jln Razak Mansion, SUNGAI BESI, 57100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur